Brullen Limited Lifetime Warranty


🛡️ Belts & Wallets Warranty

Brullen Limited Lifetime Product Warranty

Our Limited Lifetime Warranty covers manufacturing defects in materials and workmanship for the practical lifetime of the product. Only authentic products purchased directly from Brullen or authorized retailers are covered.

  • Handmade & Premium Material Disclosure: Every Brullen item is 100% handmade and hand-stitched. We use premium, uncorrected full-grain vegetable-tanned leather. Because this is an all-natural, uncorrected material, unique surface scarring, wrinkles, bug bites, stretch marks, and color variations will be visible. Items will look handmade and possess unique character; they will not look perfect or uniform like machine-made, heavily processed synthetics. These natural hallmarks of the animal's life are not manufacturing defects.

  • Strict Intended Use Clause: All items are sold with the explicit understanding that they are only to be used for their intended purpose (e.g., holding up trousers or carrying pocket personal items). Any utility outside of the item's obvious intent—including but not limited to using belts for vehicle towing, heavy cargo tie-downs, or weight-lifting equipment—immediately voids the warranty and releases Brullen from all liability.

  • What is Covered: Structural integrity, heavy-duty hand-stitching, rivets, snaps, and buckles.

  • What is Not Covered: Scratches, scuffs, natural stretching, darkening (patina), natural leather markings (scars/wrinkles), cosmetic imperfections inherent to handmade items, or DIY belt holes.

  • Remedies: Brullen will repair, replace, or issue store credit at our sole discretion.

  • California Disclaimer: Brullen is not liable for incidental, special, or consequential damages.

  • Mandatory Arbitration Agreement: PLEASE READ CAREFULLY. IT AFFECTS YOUR RIGHTS.Disputes and claims are handled through binding individual arbitration rather than a court of law. You and Brullen waive the right to a jury trial and class action participation.

👜 Handbags Warranty

Brullen Limited Lifetime Product Warranty

Our Limited Lifetime Warranty covers manufacturing defects in materials and workmanship for the practical lifetime of the product. Only authentic products purchased directly from Brullen or authorized retailers are covered.

  • Handmade & Premium Material Disclosure: Every Brullen item is 100% handmade and hand-stitched. We use premium, uncorrected full-grain vegetable-tanned leather. Because this is an all-natural, uncorrected material, unique surface scarring, wrinkles, bug bites, stretch marks, and color variations will be visible. Items will look handmade and possess unique character; they will not look perfect or uniform like machine-made, heavily processed synthetics. These natural hallmarks of the animal's life are not manufacturing defects.

  • Strict Intended Use Clause: All items are sold with the explicit understanding that they are only to be used for their intended purpose (carrying standard personal accessories). Any utility outside of the item's obvious intent—including overloading with extreme weights, using straps as utility ropes, or heavy lifting—immediately voids the warranty and releases Brullen from all liability.

  • What is Covered: Structural hand-stitching, lining defects, hardware failure (zippers, clasps, rings), and strap attachments.

  • What is Not Covered: Stains (ink, cosmetics, denim dye transfer), water damage, overloaded weight damage, natural leather markings (scars/wrinkles), cosmetic imperfections inherent to handmade items, or normal patina.

  • Remedies: Brullen will repair, replace, or issue store credit at our sole discretion.

  • California Disclaimer: Brullen is not liable for incidental, special, or consequential damages.

  • Mandatory Arbitration Agreement: PLEASE READ CAREFULLY. IT AFFECTS YOUR RIGHTS.Disputes and claims are handled through binding individual arbitration rather than a court of law. You and Brullen waive the right to a jury trial and class action participation.

🐾 Dog Leashes Warranty

Brullen Limited Lifetime Product Warranty

Our Limited Lifetime Warranty covers manufacturing defects in materials and workmanship for the practical lifetime of the product. Only authentic products purchased directly from Brullen or authorized retailers are covered.

  • Handmade & Premium Material Disclosure: Every Brullen item is 100% handmade and hand-stitched. We use premium, uncorrected full-grain vegetable-tanned leather. Because this is an all-natural, uncorrected material, unique surface scarring, wrinkles, bug bites, stretch marks, and color variations will be visible. Items will look handmade and possess unique character; they will not look perfect or uniform like machine-made, heavily processed synthetics. These natural hallmarks of the animal's life are not manufacturing defects.

  • Strict Intended Use Clause: All items are sold with the explicit understanding that they are only to be used for their intended purpose (standard hand-held dog walking). Any utility outside of the item's obvious intent—including using the leash as a vehicle tow strap, cargo tie-down, gym equipment, or stationary animal tie-out—immediately voids the warranty and releases Brullen from all liability.

  • Strict Capacity Limits: Warranty coverage is strictly conditional upon using the correct leash width for your dog's weight. Exceeding these limits voids the warranty:

    • 1/2" Width: Maximum dog weight of 30 lbs.

    • 5/8" Width: Maximum dog weight of 55 lbs.

    • 3/4" Width: Maximum dog weight of 75 lbs.

    • 1" Width: Maximum dog weight of 110 lbs.

  • Liability Release: Brullen is not liable for any injury, loss, or property damage caused by animal behavior, leash failure, or improper weight-to-width pairing.

  • Remedies: Brullen will repair, replace, or issue store credit at our sole discretion.

  • California Disclaimer: Brullen is not liable for incidental, special, or consequential damages.

  • Mandatory Arbitration Agreement: PLEASE READ CAREFULLY. IT AFFECTS YOUR RIGHTS.Disputes and claims are handled through binding individual arbitration rather than a court of law. You and Brullen waive the right to a jury trial and class action participation.

📦 Miscellaneous Items Warranty

Brullen Limited Lifetime Product Warranty

Our Limited Lifetime Warranty covers manufacturing defects in materials and workmanship for the practical lifetime of the product. Only authentic products purchased directly from Brullen or authorized retailers are covered.

  • Handmade & Premium Material Disclosure: Every Brullen item is 100% handmade and hand-stitched. We use premium, uncorrected full-grain vegetable-tanned leather. Because this is an all-natural, uncorrected material, unique surface scarring, wrinkles, bug bites, stretch marks, and color variations will be visible. Items will look handmade and possess unique character; they will not look perfect or uniform like machine-made, heavily processed synthetics. These natural hallmarks of the animal's life are not manufacturing defects.

  • Strict Intended Use Clause: All items are sold with the explicit understanding that they are only to be used for their specifically designed and intended consumer purpose. Any utility outside of the item's obvious intent immediately voids the warranty and releases Brullen from all liability.

  • What is Covered: Structural hand-stitching, rivets, snaps, structural hardware components, and material integrity.

  • What is Not Covered: Scratches, scuffs, natural stretching, darkening (patina), natural leather markings (scars/wrinkles), water damage, cosmetic imperfections inherent to handmade items, or structural overload.

  • Remedies: Brullen will repair, replace, or issue store credit at our sole discretion.

  • California Disclaimer: Brullen is not liable for incidental, special, or consequential damages.

  • Mandatory Arbitration Agreement: PLEASE READ CAREFULLY. IT AFFECTS YOUR RIGHTS.Disputes and claims are handled through binding individual arbitration rather than a court of law. You and Brullen waive the right to a jury trial and class action participation.

⚖️ California Legal Clauses & Claim Process

  • Exclusive Remedy: Repair, replacement, or store credit is your primary exclusive remedy. A monetary refund will only be considered as a strict last resort if all other resolution avenues have been completely explored and Brullen determines it is unable to fulfill its obligation to resolve the defect to the client's satisfaction.

  • Implied Warranties: Any implied warranties are limited strictly to the duration of this written warranty.

  • How to Claim: Email your order number and clear photos of the issue to support.

  • Shipping: The customer pays shipping to our California facility; Brullen covers return shipping on valid claims.